Started in 2005
Hi, my name is Rodney Brown. I own and operate Tactical Laser Tag out of my home office. For twenty years I managed small businesses for other companies. When my kids got into sports I did a lot of coaching, then eventually owned, managed, and coached some semi-pro sports teams. I started Tactical Laser Tag in 2005 with my two teenage boys. After a couple years it became a full time business for me, enabling me to operate events on most days of the year.
Our other Game Master, John in Staunton VA, is a friend of mine that I know I can trust to always do a great job. We don't hire strangers so we never have to worry about how our company is being represented. All of our Game Masters have operated laser tag at parties and group events hundreds of times, receiving great reviews from their customers. It only takes one of us to do the job. We are very attentive and great at leading the players.
Maximizing The Fun
In the first three years of Tactical Laser Tag we tested every possible game type many times. Eventually, we settled on the games that are always fun with every group of players, in practically every environment. Our Game Masters have all the experience necessary to choose the appropriate game type at the proper time. The fact that we don't run other game types is a great benefit to our customers. We don't take chances with the success of your party or event. That's one reason why our customers are always happy with our service. The game types we run provide so much more action packed laser tag play than other providers that players will get more than enough laser tag fun in a shorter amount of time. Even if you have twice as many players as we can accomodate at a time, they will still get much more, and better laser tag play than the elimination style games of other laser tag operators.
Focus On Safety
From the very beginning of our business we have had a heavy focus on safety. We know it's hard to have great fun if you get hurt. Not only do we cover safety rules with every participant, we actively supervise the games and take care of safety issues promptly. We have never had an insurance claim since we started.
We have used the online booking system effectively for years because it not only streamlines the process, it also greatly reduces any chance of mistakes or misunderstandings. Most customers are able to check the availability calendar and submit booking forms and deposits/payments without having to contact us first. If you do need to contact us we find that email is the most productive. Phone tag often delays your booking, sometimes allowing someone else to take your preferred time slot.
16 Player Maximum
Though we have done events in the past with as many as 40 players in action at one time, we now restrict our parties and events to just 16 players in play. We have found this to be a good number for everyone to have the most fun in a safe way. We'd rather every player have a fantastic time during their turn then simply process a large number players for the sake of perceived value.
Our Game Masters only bring 16 units to each party and group event. We do not accommodate more than 16 players at a time in any circumstance.